FullStory

Web Source code Package Beta

FullStory delivers enterprise session replay and digital-experience analytics. This destination forwards walkerOS events to FullStory via the official @fullstory/browser SDK v2, calling FullStory('trackEvent', ...) for events and supporting identity, user/page properties, and consent gating via start/shutdown.

Where this fits

FullStory is a web destination in the walkerOS flow:

Installation

npm install @walkeros/web-destination-fullstory

Integrated
Bundled

import { startFlow } from '@walkeros/collector';
import { destinationFullStory } from '@walkeros/web-destination-fullstory';

await startFlow({
destinations: {
  fullstory: {
    code: destinationFullStory,
    config: {
      settings: {
        orgId: 'o-XXXXXX-na1',
      },
    },
  },
},
});

Add to your flow.json destinations:

"destinations": {
"fullstory": {
  "package": "@walkeros/web-destination-fullstory",
  "config": {
    "settings": {
      "orgId": "o-XXXXXX-na1"
    }
  }
}
}

See bundled mode setup | CLI reference

Configuration

This destination uses the standard destination config wrapper (consent, data, env, id, ...). For the shared fields see destination configuration. Package-specific fields live under config.settings and are listed below.

Settings

Property	Type	Description
`orgId*`	`string`	Your FullStory organization ID (e.g. "o-XXXXXX-na1"). Find it in FullStory under Settings > General.
`host`	`string`	Recording server host for proxy support.
`script`	`string`	Custom script CDN host domain.
`cookieDomain`	`string`	Override cookie domain for cross-subdomain tracking.
`debug`	`boolean`	Enable browser console debug logging.
`devMode`	`boolean`	Disable recording entirely for development environments.
`startCaptureManually`	`boolean`	Delay capture until FullStory("start") is called. Recommended for GDPR: init the SDK immediately but wait for consent before recording.
`namespace`	`string`	Global FS identifier override (default: "FS").
`recordCrossDomainIFrames`	`boolean`	Enable cross-domain iframe recording.
`identify`	`any`	Destination-level identity mapping. Resolves to { uid, properties? } for FullStory setIdentity. Fires on every push.
`consent`	`Record<string, string>`	Translation table from walkerOS consent keys to FullStory consent actions. "capture" controls start/shutdown (recording on/off). "consent" controls setIdentity({ consent }) flag. Example: { "analytics": "capture" }.

* Required fields

Mapping

Per-event rules under config.mapping. For the standard rule fields (consent, condition, data, batch, name, policy) see mapping.

Property	Type	Description
`identify`	`any`	Per-event identity mapping. Resolves to { uid, properties? } for FullStory setIdentity. Overrides destination-level identify for this event.
`set`	`any`	Property mapping. Resolved object keys become FullStory setProperties() properties. Use with setType to control scope.
`setType`	`'user' \| 'page'`	Property scope for the set mapping. "user" persists across sessions; "page" resets on navigation. Default: "user".

Examples

Combined features

A purchase fires FullStory setIdentity, setProperties, and trackEvent in the canonical execution order.

Event

{
  "name": "order complete",
  "data": {
    "id": "0rd3r1d",
    "currency": "EUR",
    "shipping": 5.22,
    "taxes": 73.76,
    "total": 555
  },
  "context": {
    "shopping": [
      "complete",
      0
    ]
  },
  "globals": {
    "pagegroup": "shop"
  },
  "custom": {
    "completely": "random"
  },
  "user": {
    "id": "us3r",
    "device": "c00k13",
    "session": "s3ss10n"
  },
  "nested": [
    {
      "entity": "product",
      "data": {
        "id": "ers",
        "name": "Everyday Ruck Snack",
        "color": "black",
        "size": "l",
        "price": 420
      },
      "context": {
        "shopping": [
          "complete",
          0
        ]
      },
      "nested": []
    },
    {
      "entity": "product",
      "data": {
        "id": "cc",
        "name": "Cool Cap",
        "size": "one size",
        "price": 42
      },
      "context": {
        "shopping": [
          "complete",
          0
        ]
      },
      "nested": []
    },
    {
      "entity": "gift",
      "data": {
        "name": "Surprise"
      },
      "context": {
        "shopping": [
          "complete",
          0
        ]
      },
      "nested": []
    }
  ],
  "consent": {
    "functional": true
  },
  "id": "b844377dddbe4aab",
  "trigger": "load",
  "entity": "order",
  "action": "complete",
  "timestamp": 1700000107,
  "timing": 3.14,
  "source": {
    "count": 1,
    "trace": "0a1b2c3d4e5f60718293a4b5c6d7e8f9",
    "type": "collector",
    "schema": "4"
  }
}

Mapping

{
  "name": "Purchase",
  "settings": {
    "identify": {
      "map": {
        "uid": "user.id"
      }
    },
    "set": {
      "map": {
        "order_id": "data.id"
      }
    }
  }
}

Out

fullstory.setIdentity({
  "uid": "us3r"
});

fullstory.setProperties({
  "type": "user",
  "properties": {
    "order_id": "0rd3r1d"
  }
});

fullstory.trackEvent({
  "name": "Purchase",
  "properties": {}
})

Start capture

A walker consent grant for analytics calls FullStory start to resume session recording.

Event

{
  "analytics": true
}

Out

fullstory.start()

Consent flag granted

A walker consent grant with action consent sets the FullStory identity consent flag to true.

Event

{
  "marketing": true
}

Out

fullstory.setIdentity({
  "consent": true
})

Shutdown capture

A walker consent revoke for analytics calls FullStory shutdown to stop session recording.

Event

{
  "analytics": false
}

Out

fullstory.start();

fullstory.shutdown()

Consent flag revoked

A walker consent revoke with action consent sets the FullStory identity consent flag to false.

Event

{
  "marketing": false
}

Out

fullstory.setIdentity({
  "consent": true
});

fullstory.setIdentity({
  "consent": false
})

Default event

A walker event becomes a FullStory trackEvent call with the event name and empty properties.

Event

{
  "name": "product view",
  "data": {
    "id": "ers",
    "name": "Everyday Ruck Snack",
    "color": "black",
    "size": "l",
    "price": 420
  },
  "context": {
    "shopping": [
      "detail",
      0
    ]
  },
  "globals": {
    "pagegroup": "shop"
  },
  "custom": {
    "completely": "random"
  },
  "user": {
    "id": "us3r",
    "device": "c00k13",
    "session": "s3ss10n"
  },
  "nested": [],
  "consent": {
    "functional": true
  },
  "id": "661f1eb44e7a2d2b",
  "trigger": "load",
  "entity": "product",
  "action": "view",
  "timestamp": 1700000100,
  "timing": 3.14,
  "source": {
    "count": 1,
    "trace": "0a1b2c3d4e5f60718293a4b5c6d7e8f9",
    "type": "collector",
    "schema": "4"
  }
}

Out

fullstory.trackEvent({
  "name": "product view",
  "properties": {}
})

Destination identify

Destination-level identify fires FullStory setIdentity with the user id before every track call.

Event

{
  "name": "page view",
  "data": {
    "domain": "www.example.com",
    "title": "walkerOS documentation",
    "referrer": "https://www.walkeros.io/",
    "search": "?foo=bar",
    "hash": "#hash",
    "id": "/docs/"
  },
  "context": {
    "dev": [
      "test",
      1
    ]
  },
  "globals": {
    "pagegroup": "docs"
  },
  "custom": {
    "completely": "random"
  },
  "user": {
    "id": "us3r",
    "device": "c00k13",
    "session": "s3ss10n"
  },
  "nested": [
    {
      "entity": "child",
      "data": {
        "is": "subordinated"
      }
    }
  ],
  "consent": {
    "functional": true
  },
  "id": "26c35962d49e7abd",
  "trigger": "load",
  "entity": "page",
  "action": "view",
  "timestamp": 1700000104,
  "timing": 3.14,
  "source": {
    "count": 1,
    "trace": "0a1b2c3d4e5f60718293a4b5c6d7e8f9",
    "type": "collector",
    "schema": "4"
  }
}

Out

fullstory.setIdentity({
  "uid": "us3r"
});

fullstory.trackEvent({
  "name": "page view",
  "properties": {}
})

Renamed event

A mapping renames the event so the FullStory trackEvent uses Purchase instead of the walker name.

Event

{
  "name": "order complete",
  "data": {
    "id": "0rd3r1d",
    "currency": "EUR",
    "shipping": 5.22,
    "taxes": 73.76,
    "total": 555
  },
  "context": {
    "shopping": [
      "complete",
      0
    ]
  },
  "globals": {
    "pagegroup": "shop"
  },
  "custom": {
    "completely": "random"
  },
  "user": {
    "id": "us3r",
    "device": "c00k13",
    "session": "s3ss10n"
  },
  "nested": [
    {
      "entity": "product",
      "data": {
        "id": "ers",
        "name": "Everyday Ruck Snack",
        "color": "black",
        "size": "l",
        "price": 420
      },
      "context": {
        "shopping": [
          "complete",
          0
        ]
      },
      "nested": []
    },
    {
      "entity": "product",
      "data": {
        "id": "cc",
        "name": "Cool Cap",
        "size": "one size",
        "price": 42
      },
      "context": {
        "shopping": [
          "complete",
          0
        ]
      },
      "nested": []
    },
    {
      "entity": "gift",
      "data": {
        "name": "Surprise"
      },
      "context": {
        "shopping": [
          "complete",
          0
        ]
      },
      "nested": []
    }
  ],
  "consent": {
    "functional": true
  },
  "id": "c2ef9faba32e2881",
  "trigger": "load",
  "entity": "order",
  "action": "complete",
  "timestamp": 1700000102,
  "timing": 3.14,
  "source": {
    "count": 1,
    "trace": "0a1b2c3d4e5f60718293a4b5c6d7e8f9",
    "type": "collector",
    "schema": "4"
  }
}

Mapping

{
  "name": "Purchase"
}

Out

fullstory.trackEvent({
  "name": "Purchase",
  "properties": {}
})

Set page properties

A page view sets FullStory page-type properties without firing a track, since FullStory auto-captures navigation.

Event

{
  "name": "page view",
  "data": {
    "id": "/docs/",
    "title": "Getting Started"
  },
  "context": {
    "dev": [
      "test",
      1
    ]
  },
  "globals": {
    "pagegroup": "docs"
  },
  "custom": {
    "completely": "random"
  },
  "user": {
    "id": "us3r",
    "device": "c00k13",
    "session": "s3ss10n"
  },
  "nested": [
    {
      "entity": "child",
      "data": {
        "is": "subordinated"
      }
    }
  ],
  "consent": {
    "functional": true
  },
  "id": "d3583c56a5f64163",
  "trigger": "load",
  "entity": "page",
  "action": "view",
  "timestamp": 1700000106,
  "timing": 3.14,
  "source": {
    "count": 1,
    "trace": "0a1b2c3d4e5f60718293a4b5c6d7e8f9",
    "type": "collector",
    "schema": "4"
  }
}

Mapping

{
  "silent": true,
  "settings": {
    "set": {
      "map": {
        "pageName": "data.title"
      }
    },
    "setType": "page"
  }
}

Out

fullstory.setProperties({
  "type": "page",
  "properties": {
    "pageName": "Getting Started"
  }
})

Set user properties

A purchase sets user-level FullStory properties such as revenue and currency alongside the tracked event.

Event

{
  "name": "order complete",
  "data": {
    "id": "0rd3r1d",
    "currency": "EUR",
    "shipping": 5.22,
    "taxes": 73.76,
    "total": 555
  },
  "context": {
    "shopping": [
      "complete",
      0
    ]
  },
  "globals": {
    "pagegroup": "shop"
  },
  "custom": {
    "completely": "random"
  },
  "user": {
    "id": "us3r",
    "device": "c00k13",
    "session": "s3ss10n"
  },
  "nested": [
    {
      "entity": "product",
      "data": {
        "id": "ers",
        "name": "Everyday Ruck Snack",
        "color": "black",
        "size": "l",
        "price": 420
      },
      "context": {
        "shopping": [
          "complete",
          0
        ]
      },
      "nested": []
    },
    {
      "entity": "product",
      "data": {
        "id": "cc",
        "name": "Cool Cap",
        "size": "one size",
        "price": 42
      },
      "context": {
        "shopping": [
          "complete",
          0
        ]
      },
      "nested": []
    },
    {
      "entity": "gift",
      "data": {
        "name": "Surprise"
      },
      "context": {
        "shopping": [
          "complete",
          0
        ]
      },
      "nested": []
    }
  ],
  "consent": {
    "functional": true
  },
  "id": "457808f061dc5dd9",
  "trigger": "load",
  "entity": "order",
  "action": "complete",
  "timestamp": 1700000105,
  "timing": 3.14,
  "source": {
    "count": 1,
    "trace": "0a1b2c3d4e5f60718293a4b5c6d7e8f9",
    "type": "collector",
    "schema": "4"
  }
}

Mapping

{
  "name": "Purchase",
  "settings": {
    "set": {
      "map": {
        "revenue": "data.total",
        "currency": "data.currency"
      }
    }
  }
}

Out

fullstory.setProperties({
  "type": "user",
  "properties": {
    "revenue": 555,
    "currency": "EUR"
  }
});

fullstory.trackEvent({
  "name": "Purchase",
  "properties": {}
})

User login identify

A user login fires FullStory setIdentity with uid and profile properties before tracking the event.

Event

{
  "name": "user login",
  "data": {
    "id": "u-123",
    "name": "Jane Doe",
    "email": "jane@example.com"
  },
  "context": {
    "dev": [
      "test",
      1
    ]
  },
  "globals": {
    "lang": "elb"
  },
  "custom": {
    "completely": "random"
  },
  "user": {
    "id": "us3r",
    "device": "c00k13",
    "session": "s3ss10n"
  },
  "nested": [
    {
      "entity": "child",
      "data": {
        "is": "subordinated"
      }
    }
  ],
  "consent": {
    "functional": true
  },
  "id": "3bfbd0f93c7ac779",
  "trigger": "test",
  "entity": "user",
  "action": "login",
  "timestamp": 1700000103,
  "timing": 3.14,
  "source": {
    "count": 1,
    "trace": "0a1b2c3d4e5f60718293a4b5c6d7e8f9",
    "type": "collector",
    "schema": "4"
  }
}

Mapping

{
  "settings": {
    "identify": {
      "map": {
        "uid": "data.id",
        "properties": {
          "map": {
            "displayName": "data.name",
            "email": "data.email"
          }
        }
      }
    }
  }
}

Out

fullstory.setIdentity({
  "uid": "u-123",
  "properties": {
    "displayName": "Jane Doe",
    "email": "jane@example.com"
  }
});

fullstory.trackEvent({
  "name": "user login",
  "properties": {}
})

FullStory supports runtime consent via start/shutdown (recording on/off) or the consent flag on setIdentity. Map walkerOS consent keys to FullStory actions via settings.consent, and combine with startCaptureManually: true to delay recording until consent is granted:

destinations: {
fullstory: {
  code: destinationFullStory,
  config: {
    consent: { analytics: true },
    settings: {
      orgId: 'o-XXXXXX-na1',
      startCaptureManually: true,
      consent: {
        analytics: 'capture',
      },
    },
  },
},
}

"capture" toggles start/shutdown (recording on/off)
"consent" sets the consent flag on setIdentity

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Installation​

Configuration​

Settings​

Mapping​

Examples

Combined features

Start capture

Consent flag granted

Shutdown capture

Consent flag revoked

Default event

Destination identify

Renamed event

Set page properties

Set user properties

User login identify

Consent​

Installation

Configuration

Settings

Mapping

Consent